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PRODUCTS AND IDEAS THAT INSPIRE PERFORMANCE

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  JULY/AUGUST 2010  

  FROM THE EDITOR
Without Trust, What Do You Get?
  FEATURES
Keep On Giving
Our Annual Guide to Business Gifts

You might have scaled back on business gifts during the recession, but if you really want to make an impact on customers, employees and partners, you’ll reexamine your gifting strategy now. Budgets may have adjusted, and your gift list might be shorter, but there’s no denying the impact of a gift well-given.

An Inside Job
Employee Engagement Vital to Building Your Brand

The perception of your company’s brand may live with your customers, but it begins inside your company—with your employees. A focus inward on employee engagement will lead to outward benefits, and heightened brand perception.

A Timeless Classic
Why Watches Endure as a Top Reward Choice

Watches have been a part of incentive programs and rewards pretty much since their inception. There’s a reason—or many reasons—they continue to thrive.


  COLUMNS 
Are Merchandise Incentives Dead? Discuss… 

We’ve asked two of the smartest incentive industry gurus around to weigh in on the topic of the moment: What’s going on with merchandise incentives, and will businesses continue to use them and enjoy their benefits?

The Evolving American Consumer 
More Choice in Rewards Attracts New Consumers

Research reveals a changing landscape for the American consumer—and the companies that target those consumers with their marketing initiatives. Learn how to navigate this shift.

Reach Your Rewards Customers Where They Live 
Dana LaSalvia, CRP

These days, if it ain’t online, no one knows about it. That’s why it’s important to be sure you’ve got your communications strategy right, with plenty of connection through the Web.

  DEPARTMENTS
The Insider
Customer Satisfaction
Banking Industry Benefits From Employee Rewards, Recognition

  PRODUCTS IN PROFILE 
For The Home: Incentives to Feather Their Nests
All That’s New & Innovative
Ingenious Innovations: Products to Motivate Your Best





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